Julie Heywood

Julie Heywood is an experienced operations and customer experience manager currently serving as the OOH Operations Manager at Agilisys since August 2023. Previously, Julie held various positions including Customer Experience Manager and Interim Contact Centre Operations Manager at Yorkshire Housing from May 2019 to August 2023. Other notable roles include Director at Jolly Good Consulting LTD, Interim Customer Services Manager and OOH Consultant at Agilisys, and Connect Centre Manager at New Charter Housing Group. Julie's extensive background in customer service management spans over two decades, with key contributions to organizations such as Wulvern Housing, Morrison PLC, Six Town Housing, and Bolton Council. Julie's educational background includes studies at the University of Lancashire, Bury College, and PB Coaching.