Tania Westphal

Tania Westphal's work experience includes several roles in various companies. Tania started their career in 1995 as a Store Manager at Payless ShoeSource and worked there until 1998. After that, they worked as a Customer Service Representative and Office Assistant at LaserSharp Imaging from 1998 to 1999. Tania then worked as a Receptionist and Facilities Specialist at VERISIGN from 1999 to 2000.

In 2000, Tania joined A+ Plumbing and Septic as a Customer Service Representative and Office Assistant. Tania was responsible for entering customer information into a centralized database, providing administrative support, and assisting with dispatch for field drivers. From 2001 to 2004, they worked as an Office Manager at Capital Contracting, Inc, where they handled various office administration tasks, payroll taxes, and financial activities.

Tania joined Transaction Network Services in 2004 as a Data Information Specialist and Customer Service Representative. Their responsibilities included managing customer deployments, maintaining databases, and assisting with data migrations. Tania also led product/project teams and contributed to the creation of department methods and procedures. In 2014, they transitioned to the role of Software Test Engineer at Agilysys, where they worked with the development team to ensure requirements were met and features performed as expected.

Since 2015, Tania has been working at Agilysys as a Senior Program Manager. In this role, they support their team and manages a cloud-based Property Management Solution for resorts and hotels. Tania has experience with Agile methodologies, Scrum, Kanban, Jira, and Confluence. Their responsibilities include defining projects, collecting business requirements, writing functional specifications, collaborating with various teams, conducting acceptance testing, and driving development efforts.

Overall, Tania Westphal has a diverse work experience with a focus on customer service, office administration, database management, and project management in the software industry.

Tania Westphal has attended South Puget Sound Community College. However, no specific years or degree information were provided regarding their education.