Rommel Baldos

Rommel Baldos is a seasoned professional with extensive experience in technical and customer support roles. Currently serving as the Director of Technical and End User Services at Element Fleet Management since March 2025, Rommel also holds a position in Global Service Desk at Agio, starting in January 2023, where responsibilities include overseeing desktop and field agent support to maintain end-user stability with integrated technology solutions. Prior to these roles, Rommel worked at Pivotree from August 2008 to January 2023 in Global Customer Support, demonstrating a long-standing commitment to customer satisfaction and technological proficiency. Rommel Baldos holds a Bachelor of Arts in Mathematics from York University and further education from Holy Family.