Dominic Giannetta

Dominic Giannetta is a skilled Service Delivery Lead at AGL since December 2022, bringing extensive experience in service management and product ownership from ANZ, where employment spanned from January 2007 to May 2022. In the role of Product Owner Service Management, Dominic focused on driving service excellence and aligning team objectives with company strategy. Previous roles at ANZ included managing digital service delivery, leading a dedicated team of 20 staff, and engaging with senior stakeholders and external vendors for service stability across various platforms. Dominic holds numerous certificates in Computer/Information Technology Administration and Management and is currently pursuing ITIL4 Service Management through PeopleCert.