Suresh Gantimahapatruni

Suresh GantiMahapatruni possesses extensive experience in the telecommunications and technical support sectors, holding various managerial and engineering roles. Currently serving as Telephony Operations Manager and previously as Senior Business Analyst at AGL Australia since January 2017, Suresh has effectively managed projects like Project Kaizen, leading to improvements in customer satisfaction and process adherence. Prior to AGL, Suresh worked at Citrix as Technical Support Manager focusing on quality improvement projects, and at Avaya where notable contributions included receiving the Avaya Leadership Award for Project Purple. Suresh has also held positions as Principal Software Engineer, Sr. Telecom Engineer at CSS Corp, and Customer Support Engineer at HCL Infosystems Ltd. Educational qualifications include a Post Graduate Diploma in Operations Management from Symbiosis Institute of Management Studies and a B.Tech in Electronics & Communications from Acharya Nagarjuna University.