Arting Y. Luo is a seasoned professional with extensive experience in product management and strategy consulting. Currently serving as a Senior Product Manager at Agoda since April 2021, Arting manages key areas such as chatbot development, customer service efficiency, and user conversion. Previous roles include Associate at McKinsey & Company, where strategy projects were focused on revenue growth and market entry across various industries, and Field Coordinator at the World Bank Group, coordinating a consortium to address ESG issues in Liberia. Earlier experience includes a Summer Associate position at Bain & Company and Project Director at the Sino Africa Centre of Excellence, where Arting led research initiatives and transformed an applied think tank into a for-profit advisory firm. Arting holds an MBA from London Business School and a Bachelor's degree in Politics & Economics from The University of Hong Kong.
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