Vinci James Lorica

Vinci James Lorica has extensive experience in customer service and administration, currently serving as an On-Demand Grocery Associate and Customer Service Representative at Deliveroo since April 2021. Previous roles include Client Account Specialist at Prime Group, Administration and HR Manager at MP & Silva, Operations Supervisor at Smashing! Cleaning Services, and Quality Analyst at TELUS International Philippines. Vinci's responsibilities have encompassed managing office operations, supervising teams, conducting performance assessments, and effectively handling client interactions while ensuring high levels of customer satisfaction. Educationally, Vinci holds a Bachelor of Education in English from De La Salle University, obtained in 2011.