Isabella Valeriano

Isabella Valeriano currently serves as Coordenadora de Service Desk at Ahgora since December 2022, where responsibilities include conducting recruitment processes, managing team development plans (PDI's), overseeing performance indicators, and organizing operational flows. Prior experience includes serving as Coordenadora de Suporte at OmniChat from October 2018 to December 2022, where Isabella managed support teams, documented processes, and coordinated between product and support teams. Earlier roles involved technical support and customer service positions at OmniChat, BP - Bellinati Perez, and Grupo Services. Isabella Valeriano is pursuing a degree at Centro Universitário Internacional UNINTER, expected to complete in July 2024.