Natalia Berns Abreu

Natalia Berns Abreu has a diverse work experience spanning various roles and industries. Natalia started their career as a Public Administration Intern at the Tribunal Regional Eleitoral de Santa Catarina in 2008. Natalia then worked at the Centro Cultural Escrava Anastácia, where they held positions such as Human Resources Manager and Head of Business, overseeing financial, administrative, and HR teams.

In 2014, Natalia joined Oi SA as a Public Relations Executive, representing the company at legislative and executive levels and analyzing economic and political scenarios for sales and business opportunities. Later on, they became a Customer Success Leader at Qi Network - Google Cloud Premier Partner, specializing in onboarding, advocacy, retention, and up-selling strategies.

In 2016, Natalia became an Entrepreneur Franchisee at Fini Brasil, where they managed their own business franchise until 2019. Natalia then joined Ahgora Sistemas in 2018, initially as the Head of Customer Success, responsible for driving customer success outcomes and leading a team of 20+. Natalia later took on the role of Product Manager before being promoted to Head of Product in October 2021.

Overall, Natalia Berns Abreu has demonstrated their expertise in customer success, product management, public relations, and business management across different organizations throughout their career.

Natalia Berns Abreu's education history is as follows:

In 2005, they began their undergraduate studies in Public Administration at Universidade do Estado de Santa Catarina and completed it in 2011.

In 2009, they pursued an undergraduate degree in Business Administration and Management at Universidade Nova de Lisboa.

From 2011 to 2012, Natalia pursued an MBA in Human Resources with a focus on Human Resources Management/Personnel Administration at Jobs in São Paulo.

Between 2013 and 2015, they attended Universidade do Estado de Santa Catarina once again to obtain their MSc in Business Administration, specializing in Business Strategic Management.

In 2021, Natalia attended Cursos PM3 to obtain a product management degree.

Natalia also holds several additional certifications. In 2019, they completed the "Implantando o Ahgora PontoWeb" course at Ahgora Sistemas. In 2018, they obtained certifications in "G Suite Customer Success: People," "G Suite Customer Success: Process," "G Suite Productivity Training," and "G Suite: Mobility Assessment & Implementation" from Google.

It is important to note that no strong assumptions can be made outside of the provided information.