Jennifer Goodman is the Sr. Director of UX/UI Research & Design at Ahold Delhaize USA, bringing extensive experience in user experience and service design from prior roles at McDonald's, where Jennifer held positions as Director, Senior Manager, and Manager of Global Service Design. Additionally, Jennifer has served as Manager of UX Design and Research at Pampered Chef, User Experience Consultant at Slalom Consulting, and Associate Creative Director at MERGE. Jennifer holds a Bachelor of Science in Media Arts & Design from James Madison University, completed between 2003 and 2007.