Marketing and Customer Experience

The Marketing and Customer Experience team at AIA Australia plays a crucial role in enhancing the company's brand presence and driving customer engagement. They are responsible for crafting and implementing marketing strategies that resonate with customers, leveraging insights from customer research to improve overall experience and retention. Additionally, they manage impactful events and sponsorships while promoting AIA’s health and wellbeing initiatives, ensuring alignment with the company's vision of making a difference in people’s lives.