Dan Ferns is an experienced professional in customer experience and operations, currently serving as the Head of CX Delivery at AIonOS. Previously, Dan held leadership roles including GM/MD GCCs Asia Pacific at Interpublic Group (IPG) and Vice President of Operations at TaskUs. Dan also worked as a Business Consultant at Acquire BPO and served as Executive Director at JPMorgan Chase & Co. Dan's educational background includes a Bachelor of Fine Arts in Fine/Studio Arts from UCLA, obtained between 2006 and 2010, as well as studies at St. Xavier's College.
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