AIOPSGROUP a valantic company
Lyubomir Popov is a Technical Support Specialist with experience in providing technical support for company employees and customers with a wide range of IT issues. Prior to their current role, Lyubomir worked as a Tier 2 Technical Support Engineer and Customer Service Representative Expert, where Lyubomir excelled in diagnosing incidents, troubleshooting customer equipment, and providing technical support for various internet and TV services. Lyubomir is known for their excellent communication skills and ability to efficiently resolve customer issues.
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AIOPSGROUP a valantic company
AIOPSGROUP is an established independent digital specialist that brings together the digital and “brick and–mortar” worlds for retail observability. The company focuses on intelligent infrastructure for digital and physical stores with decentralized commerce systems, automation, and digitalization in the process, AI monitoring solutions for a holistic view, and significantly improved MTTR (mean-time-to-resolution). We are proud to serve some of the leading brands such as Puma, Mark Jacobs, Coach, Stuart Weitzman, Kate Spade, Carter's, Acne Studios, IKEA, s. Oliver, Fjallraven, MCM, Rossignol, and Fenix Outdoor.