Sandra Cullen

Vice President Customer Experience & Training at Air Astana

Sandra Cullen has a wide range of experience in the aviation industry, with their most recent role being as the Vice President of Customer Experience & Training at Air Astana. In this position, they are responsible for leading the customer experience strategy and driving the highest level of training for employees in all aspects of operational safety. Prior to this, Sandra served as the Director of the Air Astana Training Academy, where they built the strategic direction of the academy and established its reputation as a center of excellence in learning and development. Before joining Air Astana, Sandra held roles at gategroup, Etihad Airways, Qatar Airways, and British Airways, where they gained experience in human resources, learning and development, and fleet performance management. Sandra also has previous experience as the Director of Sage Consulting Services. Overall, Sandra's work experience has equipped their with a diverse skillset and a strong background in the aviation industry.

Sandra Cullen completed a Bachelor of Applied Science in Psychology from the Open University between 2000 and 2005. Sandra later pursued a Masters degree in Occupational Psychology at the University of Leicester, which they obtained from 2010 to 2012.

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Previous companies

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Etihad Airways logo
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Qatar Airways logo

Timeline

  • Vice President Customer Experience & Training

    June, 2022 - present

  • Director Training Academy

    January, 2017

  • Director In Flight Services

    June, 2011

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