Chetan Patel

Chetan Patel has extensive experience in the airline industry, currently serving as the Manager of Connections Performance at Air Canada since May 2016, with previous roles including Employee Reliability Manager for Cargo, Workforce Planning Manager, and Resource Deployment Manager. Chetan has a solid background in customer service, having also worked as a Customer Service Sales Associate at Air Canada and as a Customer Care Specialist at Elavon Financial Institution Solutions. Earlier roles at Air Canada included Resource Deployment Manager, Customer Service Manager, and Resource Manpower Coordinator, where Chetan focused on operational safety, staffing adjustments, and employee engagement. Chetan began career as a Flight Attendant with Canjet Airlines.