Daniel Ferrer

Daniel Ferrer is a seasoned professional with a diverse background in customer experience management, training, and operational leadership, prominently showcased through roles at Air Canada since January 2013, including Customer Experience Manager, Training Instructor, Health and Safety Consultant, and Operations Team Lead in airside operations. Additional experience includes consultancy roles with Canada Coach Academy and Loro Creative Solutions, and a significant tenure as Director of Business Planning at CATOM Pharmaceutical Advisors. Daniel holds a Bachelor of Fine Arts in Design and Visual Communications from Florida International University, a Life Coach certification from ExpertRating, and a background in French Studies and Graphic Design from COMQUAT and Instituto de Diseño de Valencia, respectively.