Eddie Ng

Eddie Ng is a skilled ServiceNow System Administrator at Air Canada since June 2019, responsible for managing the ServiceNow platform and overseeing the Knowledge Base. Prior experience includes serving as Technical Director at Connect&GO from 2012 to June 2019, where Eddie managed technology deployment at large-scale events and led a team of technicians while supporting project managers. Additionally, Eddie has held roles as a Project Manager and Solution Architect, designing interactive systems utilizing RFID technology. Earlier career positions included RFID Consultant at RFID Academia Centre of Excellence, Software Developer at Ship2Save, and Software Developer/Product Manager at Guru Cycles Inc. Eddie holds a Bachelor of Computer Science in Information Systems from Concordia University and additional certifications from McGill University and Herzing College.