Luis Miguel Espinosa is a seasoned digital design professional with extensive experience in leading creative initiatives across various sectors. Currently serving as the Digital Design Lead at Air Canada since May 2022, Luis Miguel drives customer experience across multiple channels, aligning brand, marketing, and product teams. Previously, as a Creative Lead at Publicis Global Delivery, collaboration on the design system for CITI Bank was a key achievement. Experience also includes roles as Senior Digital Designer at sancho bbdo, UX Consultant at Credyty, and Web Designer at Leo Burnett, where customer research and analysis played a significant role. Luis Miguel holds a degree in UX Design from St. Lawrence College and has completed multiple diplomas in leadership, management, creativity, and advertising.
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