Marica Sablic

Marica Sablic has extensive experience in the airline industry, particularly with Air Canada, where Marica held various leadership roles from November 1990 to April 2022, including Manager of International Operations and Team Leader for Airport Customer Service and Sales. Responsibilities included overseeing airport operations, managing customer service excellence, coordinating recovery plans during irregular operations, and ensuring compliance with safety and operational procedures. Marica also served as an Amadeus Altéa Suite/PSS Tester, playing a key role in implementing and improving systems to enhance customer experience. Previous positions include account management at Elizabeth Arden and marketing/customer relations roles at Aeroplan. Marica holds a degree in Public Relations/Image Management from McGill University and a nursing degree from Vanier College.