Monicah Mbugua is a seasoned professional in cargo operations, currently serving as a Loadmaster at Air France KLM Martinair Cargo since January 2020. Prior experience includes roles as a Cargo Handling Supervisor for Etihad Airways in Kenya from December 2014 to May 2018 and as an Operations and Statistics Officer with ANA Aviation from December 2011 to November 2014, where responsibilities involved ensuring proper cargo documentation and compliance with customs regulations. Monicah began a career in aviation at Swissport Kenya as an Operations Agent from February 2010 to November 2011, focusing on export flights and customer service. Academic qualifications include a Bachelor's degree in Leadership and Management from Management University of Africa, completed in December 2019, and training at Trans Eastern Airlines Aviation College in 2010.