Charlie Smethurst is an experienced Human Resources professional currently serving as the Director of People Experience at Airalo since April 2024. Prior to this, Charlie held the position of Director of People Operations at Hotjar from September 2021 to April 2024, where responsibilities included overseeing employment across multiple countries and managing the team member life cycle in a fully remote environment. Previous roles include positions at YourParkingSpace and Trax Retail, focusing on HR operations, talent acquisition, and employee engagement. Charlie began career as a Recruitment Consultant at Prospect Personnel Solutions and has held various roles in sales and account management, showcasing a diverse skill set in people management and operations.
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