Devin Murphy

Senior Strategy Manager, Global CX at Airbnb

Devin Murphy MBA is a Senior Strategy Manager at Airbnb, where they lead global CX strategy and operations, owning the end-to-end strategy and service design for Airbnb's largest customer service tier. Prior to Airbnb, they worked at Nike as a Senior Business Engagement Consultant, focusing on technical solutions for Nike’s Chief Administrative Office. They also have experience at TRACE International, Inc. as a Senior Strategy & Operations Manager, and at Cesar Chavez Public Charter Schools and TCFSC, Inc. They hold an MBA from Marylhurst University School of Business and a Bachelor of Arts from Washington College.

Links

Previous companies

TRACE logo
CESAR CHAVEZ PUBLIC CHARTER SCHOOLS FOR PUBLIC POLICY logo
Nike logo

Timeline

  • Senior Strategy Manager, Global CX

    June, 2021 - present

  • CX Experience Service Strategy Manager

    March, 2019

  • CX Business Process Improvement Manager

    July, 2017

View in org chart