Silvia Di Grigoli currently serves as Operation Manager - Luxe at Airbnb, focusing on the operations of Airbnb Icons and the VIP Program, managing high-end mansion bookings. Prior to this role, Silvia worked as City Operation Manager at Stuart, overseeing last-mile deliveries in Milan and optimizing operational processes. Experience also includes a position as Shift Manager at Amazon Logistics, where daily management of a delivery station was key, along with training new hires and implementing process improvements. Silvia began their career as Project Manager at Helvetia Assicurazioni, coordinating project portfolios and conducting process analyses. Educational qualifications include two Master's degrees in International Luxury Management from MIP Politecnico di Milano and NEOMA Business School, and an undergraduate degree in Industrial Management from Politecnico di Milano.
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