Sonia Sng is an experienced professional with a strong background in operations, risk management, and innovation in the financial technology sector. Currently serving as Head of Scaled Ops and Optimization for Aircover and Insurance at Airbnb since December 2020, Sonia previously held the position of Head of Global Trust Operations at the same company. At Intuit, Sonia led a team of over 200 in FinTech Services, focusing on scaling operations and exceeding KPIs. A long tenure at Visa from August 2000 to April 2018 included roles as Vice President for Product & Innovation Risk, Global Data Security & Third Party Risk Strategy, and various senior leadership positions where Sonia drove initiatives in fraud reduction, risk strategy, and operational innovation across multiple regions. Sonia holds a Bachelor of Business Studies in Marketing from Nanyang Technological University Singapore and completed an Executive Education Program at Columbia University Graduate School of Business.
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Airbnb
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Founded in 2008, Airbnb started out as a simple idea. The two founders, Brian Chesky and Joe Gebbia were desperately trying to make rent in San Francisco. To raise money, they strategically rented out their air mattresses to attendees of a major conference in the area. This is where the name "Air Bed and Breakfast" is derived from, and would soon become the well-known industry disruptor "Airbnb". Airbnb is a global travel community that offers magical end-to-end trips, including where you stay, what you do and the people you meet. The platform has grown to 4 million hosts who have opened their homes to 1 billion guests around the world with their most popular destinations being in Kissimeee FL, NYC, LA, Davenport, FL, San Diego, Atlanta, Austin Texas, and many more. Airbnb uniquely leverages technology to economically empower millions of people around the world to unlock and monetize their spaces, passions and talents to become hospitality entrepreneurs. Through their technology, they facilitate the connection and renting process between the hosts and travelers, however, do not actually own any of the rented out spaces themselves. Although they are known mostly for their lodging services and unique housing options, they also provide online experiences or in-person meet ups and community relief services. These two offerings became especially prevalent during the COVID-19 pandemic as well as other natural disasters that occurred around the world where housing options quickly became scarce. Today, Airbnb's headquarters are in San Francisco where the simple idea started. They have additional offices in LA, NYC, Berlin, and Paris with plans to expand in Atlanta. They will continue to widen their global footprint to accommodate guests around the world.
