We’re determined and creative in transforming our bold ambitions into reality.

We’re driven by curiosity, optimism, and the belief that every person can grow.

We're caring, open, and encouraging to everyone we work with.


We’re united with our community to create a world where anyone can belong anywhere.


Founded in 2008, Airbnb started out as a simple idea. The two founders, Brian Chesky and Joe Gebbia were desperately trying to make rent in San Francisco. To raise money, they strategically rented out their air mattresses to attendees of a major conference in the area. This is where the name "Air Bed and Breakfast" is derived from, and would soon become the well-known industry disruptor "Airbnb".
 
Airbnb is a global travel community that offers magical end-to-end trips, including where you stay, what you do and the people you meet. The platform has grown to 4 million hosts who have opened their homes to 1 billion guests around the world with their most popular destinations being in Kissimeee FL, NYC, LA, Davenport, FL, San Diego, Atlanta, Austin Texas, and many more.

Airbnb uniquely leverages technology to economically empower millions of people around the world to unlock and monetize their spaces, passions and talents to become hospitality entrepreneurs. Through their technology, they facilitate the connection and renting process between the hosts and travelers, however, do not actually own any of the rented out spaces themselves.

Although they are known mostly for their lodging services and unique housing options, they also provide online experiences or in-person meet ups and community relief services. These two offerings became especially prevalent during the COVID-19 pandemic as well as other natural disasters that occurred around the world where housing options quickly became scarce.

Today, Airbnb's headquarters are in San Francisco where the simple idea started. They have additional offices in LA, NYC, Berlin, and Paris with plans to expand in Atlanta. They will continue to widen their global footprint to accommodate guests around the world.

Hotels & Hospitality

Internet

Travel & Leisure

Airbnb

Brian Chesky

Lucius Diphillips

Ellie Mertz

Jay Carney

Nate Blecharczyk

Rich Baer

Ari Balogh

Tara Bunch

Hiroki Asai

Dave Stephenson

The Consumer Insights & Research Team at Airbnb is responsible for understanding the needs, preferences, and behaviors of both guests and hosts. They collect and analyze data to identify trends and insights that inform product development, marketing strategies, and overall user experience. Their work ensures that Airbnb can continually optimize its services and innovate in ways that enhance customer satisfaction and trust.

Consumer Insights & Research Team

About

Team members

Other teams at Airbnb

Marketing Team

Product Management and Marketing

Software Engineering