Ali Amin is an accomplished Customer Care and Service Manager at Airbus / Secure Land Communications since February 2017, specializing in TETRA networks in Sweden and Norway, focusing on 3rd line support and customer service. Previously, Ali held various roles at Ericsson from May 2000 to February 2016, including Customer Engagement Manager and Incident Manager, while ensuring the smooth operation of LTE and Multi Standard Radio Base Station products. Earlier career experiences include technical roles at ITT Inc., focusing on electrical efficiency improvements, and as an Electrical Engineer Assistant at PETRA Engineering Industries. Ali holds an M.Sc. in Electrical and Electronics Engineering from KTH Royal Institute of Technology and a B.Sc. in Electrical Engineering from the University of Technology in Iraq.
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