Director, Performance Marketing - Seattle

Marketing · Full-time · Global

Job description

Aircall is a place where voices are valued.

Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 20,000+ customers (and growing) to make authentic, human connections.

Conversation is a cornerstone of our culture. Wherever our people find themselves in the Aircall world – Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, or at home – everyone has a voice that is valued.

Whatever your background, wherever you’re from – we want you to join the conversation. Let’s talk.

About the Role:

The Director of Performance Marketing is a strategic role that leads our global paid marketing channels. We are looking for an experienced digital expert and leader to manage a talented digital marketing team at the international level. The main goal of this team is to drive demand and inbound pipeline through high ROI-driven paid advertising strategies.

This role can be based in Seattle.

Key Responsibilities:

  • Drive pipeline for our inbound / outbound sales team by ensuring SLA-bound handoffs and working with our target lists of accounts
  • Work with regional managers on campaigns and experiments across multiple channels to maximize conversions
  • Own relationships with contractors and agencies and related budgets
  • Collaborate with stakeholders across multiple teams to execute complex cross-functional initiatives that move the business forward
  • Constantly innovate and push the envelope, moving beyond typical B2B marketing playbooks to unlock scale and ROI
  • Set up and develop a global digital strategy to drive inbound and enable predictive spend and positive ROAS, with the goal to meet or exceed digital performance targets
  • Own digital channels to feed marketing and sales funnel and oversee paid customer acquisition strategy with advanced audience targeting
  • Analyze and report weekly results, implement corrective actions quickly if needed and work with the operations to determine and prioritize data views needed to optimize digital efforts and track results.
  • Report to the leadership team inbound performance, tactical and strategic plan
  • Enable full-funnel performance analysis and align investment decisions with performance targets

Qualifications:

  • Senior experience in performance and/or digital marketing, preferably in the B2B SaaS space (10+ years)
  • Experienced advertiser on digital advertising platforms like Google Ads, Display Network, Bing, Meta, Linkedin, etc.
  • Experience collaborating cross-functionally with business partners and collaborators. You work well with others and can drive initiatives forward
  • Analytical mindset. You’ll manipulate and analyze data to drive campaign ideas and then analyze results to make improvements
  • Entrepreneurial mindset and ability to work in a fast-paced environment.
  • Knowledge of marketing automation tools, platforms, and reporting
  • Attribution and data expertise including GA4, GSC, Looker and others
  • Experience with international digital acquisition (NA, EMEA & APAC)
  • Experience managing large budgets at a global level and being accountable for ROI
  • Player/Coach - strategy is not enough, we need to build things and expect you to get stuck in with your team
  • Great management skills, you will be the leader of a team


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