Samantha Avillo

Samantha Avillo is a highly experienced professional in customer success and relationship management, currently serving as Manager of Digital Customer Success NA at Aircall since May 2021. With a strong background in coaching and strategic improvements, Samantha has successfully led teams ranging from Small to Medium Business customer success to senior account management roles across various companies, including Yotpo and SinglePlatform. Noteworthy accomplishments include being a top performer in net retention, consulting for e-commerce brands, and maintaining robust relationships with over 60 enterprise accounts. Samantha holds a BA in Communications and Business from the University at Albany, State University of New York.