Customer Relations and Support Team

The Customer Relations and Support Team at Airservices Australia is dedicated to enhancing the customer experience through effective communication, support, and service management. This team manages inquiries, facilitates seamless interactions with stakeholders, and ensures compliance with safety and operational standards across various services, including air traffic control and rescue operations. They play a pivotal role in fostering relationships and understanding the needs of both internal and external customers, while also supporting employee well-being and talent acquisition initiatives.