Kristina Johansson

Kristina Johansson has extensive experience in technical documentation and client services, currently serving as Manager of Technical Documentation at Airship since April 2016, where responsibilities have included leading technical writing efforts and managing documentation processes. Prior to this role, Kristina held various positions at Pokeshot Technologies, Norman Shark, Social Edge Consulting, Jive Software, The Standard, and Qualcomm, demonstrating a strong background in technical support, client services, project management, and documentation across multiple industries. Skills include designing and implementing operational support models, creating functional specifications, and managing community governance, along with a solid foundation in customer support and training.