Customer Support and Service

The Customer Support and Service team at Airspan Networks Inc. is responsible for ensuring customer satisfaction by providing technical support, managing customer projects, and overseeing the integration of Airspan's wireless broadband solutions such as AirVelocity, AirSynergy, and other LTE RAN products. The team handles pre-sales technical support, troubleshooting, and escalation management, ensuring seamless service delivery and addressing any technical issues or queries customers may encounter. They play a crucial role in maintaining high levels of customer service, supporting both domestic and global clients across various vertical markets including smart grids, public safety, transportation, and oil and gas.