Kate Sara Doyle currently serves as the Home Energy/Business Energy Complaints Manager at SSE Airtricity, where responsibilities include unifying the business and home energy sectors into a consolidated team focused on complaints and complex queries. Previously, Kate held the position of Customer Experience Supervisor at PrepayPower, overseeing two teams of agents with performance targets. Prior roles include Senior Executive and Executive Agent at PrepayPower, Business Account Executive at Bank of Ireland, and positions in the Mortgages & Pensions Division at Ulster Bank. Kate began a career as a Senior Executive Assistant at Chill Insurance and is pursuing an APA in Insurance at the Institute of Insurance Ireland.
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