PD

Prajakta Dravid

Head Of Customer Success at Aislelabs

Prajakta Dravid has a diverse work experience spanning several companies. Prajakta started their career at Cisco Systems in 2007, where they worked in product development for seven years. Prajakta then joined CRITICAL Software as an MBA intern in 2015, followed by a brief role as a product consultant at Luz Saúde. In 2017, they moved to Accelerite, where they worked in product marketing for a year. Since 2018, Prajakta has been at Aislelabs, starting as a senior customer success manager, then progressing to director of channel enablement, and currently serving as the senior director of customer success. At Aislelabs, they have been responsible for pre-sale engagements, product deployment, onboarding, and success, with a focus on delivering mutually beneficial outcomes for clients. Prajakta has also led partnership deployment strategies across multiple verticals.

Prajakta Dravid holds a Master of Business Administration (MBA) degree from The Lisbon MBA Católica | Nova, which they obtained in 2015. Prior to that, they completed their Bachelor of Engineering in Computer Engineering from Pune Institute of Computer Technology between 2003 and 2007. Prajakta also has certifications in Indian Classical Dance - Kathak, having obtained the Nritya Alankar degree from Maneesha Nrityalaya. Prajakta further earned a Nritya Visharad degree in Kathak before 2005 from the same institution. Prajakta completed their Higher Secondary Certificate in Science from Fergusson College in 2003 after studying there from 2001. Prajakta commenced their education at St. Helena's School, where they completed the Indian School Certificate Examination from 1991 to 2001. Additionally, they have a certification as a Certified ScrumMaster from Scrum Alliance, although the specific obtained month and year are unavailable.

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Previous companies

Accelerite logo
Cisco logo

Timeline

  • Head Of Customer Success

    January 1, 2024 - present

  • Senior Director - Customer Success

    April, 2022

  • Director Channel Enablement

    May, 2021

  • Senior Customer Success Manager

    July, 2018

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