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Erika Suárez

Manager, Customer Success at Aivo

Erika Suárez has a diverse work experience that spans multiple roles and industries. Erika currently works at Aivo as a Manager of Customer Success, a position they have held since November 2021. Prior to this, they worked at Teamcore, where they served as a Product Leader from October 2019 to May 2020 and as a Customer Success Manager from January 2018 to October 2019. Before joining Teamcore, Erika worked at Assistem Recursos Humanos as a Comercial Corporativa from February 2015 to November 2017. Erika also has experience working at Oi WiFi as a Gerente Comercial from February 2009 to August 2014 and as an Ejecutiva de cuentas from February 2008 to February 2009. Additionally, Erika worked at Fibertel, where they held the position of Administrativa Senior from September 2006 to January 2008 and Customer Service from January 2005 to September 2006.

Erika Suárez's education history is as follows:

Erika Suárez completed a UX/UI course at Codo a Codo 4.0 in 2022. In 2020, they pursued a course on Innovation through Design at Arizona State University. Erika also attended a Leadership in Complex Challenges program at Universidad de Los Andes during the same year. In addition, they completed a course on Human-Centered Design at the University of California, San Diego - Rady School of Management in 2020. Prior to these courses, in 2019, Erika Suárez studied Agile Methodologies at EducacionIT.

Further back, in 2012, they participated in an Executive Program in Marketing and Strategic Planning. In 2011 to 2012, they earned a Business Analysis degree from PMValue with a focus on Business Analysis. Their undergraduate studies took place from 2005 to 2011 at the University of Buenos Aires, where Erika Suárez obtained a Bachelor's degree in Social Communication with a specialization in Communication Sciences.

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