Merit Onyedoro

Customer Success Manager at AJUA

Merit Onyedoro has five years of work experience. From 2017 to 2020, they worked at Scratch Card Printing in Nigeria - O'Naphtali Company Limited as a Client Services Manager / Business Development and Digital Marketer and a Receptionist/ Personal Assistance. Their duties included building relationships with key customers, researching organizations and individuals to find new opportunities, managing diaries, organizing meetings and appointments, booking and arranging travel, preparing reports, presentations and correspondence, and providing superb customer service to guests. From 2019 to 2020, they worked at Jiji.ng as a Call Center Agent, where their duties included answering phones from customers, responding to customer inquiries and complaints, researching required information, and handling and resolving customer complaints. Lastly, from 2020 to 2022, they worked at Meritushub as a Business Development / Digital Marketing Manager, where their duties included overseeing the sales process to attract new clients, working with senior team members to identify and manage risks, and maintaining fruitful relationships with clients.

Merit Onyedoro obtained a Bachelor of Arts in Mass Communication/Media Studies from Houdegbe North American University Benin in 2015. In 2020, they obtained certifications in Human Resource Management from Alison - Free Online Learning, Fundamental of Human Resource Management from Lentora, and Leadership Training from Dr Paul Pius.

Links

Previous companies

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Timeline

  • Customer Success Manager

    July, 2022 - present