Christian M. Bouyssi is an experienced support lead and analyst currently employed at Akeneo since July 2019. Prior to this role, Christian worked at OUI.sncf from February 2012 to July 2019 as a support coordinator, where responsibilities included managing a team, tracking SLAs, and enhancing processes, as well as overseeing the implementation of a comprehensive monitoring solution for specific projects. Christian began the career at Buffalo Technologies as a multilingual technical support analyst and has held various positions in technical support, including an internship at Blancco Ltd. and a server implementation project at Garrigues SA. Academic qualifications include a Bachelor's Degree in Networks and Wireless Security and a Degree in Network and Telecommunications from IUT Béziers.
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