David Hafer

David Hafer has a diverse work experience spanning over several companies and roles. David is currently the Director of Strategic Process Improvement at Aktana since April 2022. Prior to that, they worked as the Manager of Strategic Process Improvement at the same company starting from October 2020. From April 2019 to October 2020, they served as a Customer Success Manager at Aktana.

Before joining Aktana, David worked as an Owner and Senior Consultant at One Mind, LLC since October 2004. In this role, they worked as a contracting consultant for various consulting firms and clients, specializing in developing business solutions for sales, marketing, and customer service organizations.

David has also held positions at Skura, Starpoint, PriceWaterhouseCoopers, IBM, PWC Consulting, Huck International, and ECOLAB, where their roles included Manager, Consultant, Principal Consultant, Marketing Analyst, and Account Executive. These roles involved responsibilities such as program and project management, business analysis, process improvement, and CRM implementation.

Overall, David Hafer has extensive experience in strategic process improvement, program management, project management, business analysis, and CRM implementation across various industries and companies.

David Hafer earned a Master of Business Administration (MBA) degree with a specialization in Entrepreneurship from the USC Marshall School of Business between 1996 and 1998. Prior to that, they completed their Bachelor of Science (BS) degree in Business Administration at West Virginia University from 1987 to 1991. Hafer has also obtained a certification in Siebel 7 from Oracle, although the specific month and year of completion are not specified.