Aqeel Malik

Aqeel Malik has extensive experience in complaint management and card production within the banking sector. Currently serving as the Manager of Complaint Management & Ethics Control at Al Baraka Bank Pakistan Ltd. since January 2023, Aqeel oversees SBP and President Office complaints, facilitating communication across various regions and stakeholders. Prior roles include Assistant Manager in the Card Production Unit at HBL from September 2019 to January 2023, where responsibilities involved processing Visa Debit and Credit Card files, and positions in card production and complaint resolution at United Bank Limited and HBL. Aqeel's career began at MCB Bank Limited, focusing on database maintenance in the Complaint Management System. Aqeel holds a Bachelor of Commerce degree in Accounting and Business/Management from the University of Sindh.