Naglaa Hassan

Naglaa Hassan is an experienced CRM System Operations Manager currently working at Al Marasem Group since June 2022, and previously held the position of CRM Operations Manager at Delta Capital For Urban Development from March 2017 to June 2021. Naglaa began a career in customer service as a Customer Service Representative at Dorra Group, followed by roles at CIB Egypt and OSN, where responsibilities included addressing client inquiries and managing customer accounts. Educational qualifications include a Bachelor's degree in Economics and Political Science from Cairo University, completed in 2011.