Mahmoud Taha

Mahmoud Taha is a seasoned CRM Specialist and implementer at Al Masaood Automotive since January 2019, where responsibilities include supervising CRM operations and enhancing collaboration with sales and after-sales teams to maximize customer satisfaction. Previously, Mahmoud served as a Universal Banker and Customer Service Specialist at Mashreq Bank from February 2014 to January 2019, focusing on teller transactions, customer complaints management, and ensuring timely resolutions for elevated issues, including technical complaints. Earlier experience includes a role as Call Center Supervisor at West House General Trading, managing a team and monitoring key performance indicators. Mahmoud holds a Bachelor's degree in Accounting and Finance from Cairo University, earned between 2004 and 2009.