Mamdouh Gomaa

Mamdouh Gomaa is an experienced customer service professional with a strong background in handling customer interactions across various industries. Currently serving as a Senior Customer Care Representative at Al Tayer Group since September 2021, Mamdouh is responsible for ensuring efficient customer reception, managing inquiries and issues, and coordinating with different departments to drive customer satisfaction. Previous roles include Customer Service Officer at Al Taresh Group, where over 150 customer interactions were managed daily, and Executive Sales Representative at Dubai Library Distributors, focusing on building customer relationships. With a Bachelor of Commerce in Accounting and Finance from Cairo University, Mamdouh combines educational credentials with practical expertise to excel in customer care and support operations.