Joaquin Chavez Mpa

Joaquin Chavez, MPA, currently serves as a Customer Account Representative I at the Alameda County Water District, where responsibilities include processing customer requests for water services, handling billing inquiries, and collaborating on consumption verification. Prior experience includes working with the City of Hayward as a Customer Account Clerk and Mail & Revenue Clerk, managing various customer account processes and clerical duties. Joaquin has also held positions at Patelco Credit Union, including Home Loan Closer and Records Management Specialist, focusing on mortgage documentation and client consultation. Earlier roles at Wells Fargo and in retail settings, such as Circuit City and Sears, provided foundational customer service and sales experience. Academic qualifications include a Master of Public Administration and a B.A. in Environmental Studies from California State University - East Bay, along with an A.A. in Liberal Studies from Chabot College.