Accounts Receivable Clerk

Job Summary:

We are looking for candidates who are detail-oriented, understand accounting concepts, and able to work with all levels of an organization. The Accounts Receivable Clerk is responsible for maintaining customer relationships by responding to questions, requests, processing payments, and responding to customer questions, requests, and processing payments. This position must work collaboratively with the accounting team to perform audits of all transactions.

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Alarm Detection Systems is an EEO employer.

Company Benefits:

We believe in providing a generous, comprehensive benefits package that includes:

• Health, dental, vision, and life insurance

• 401(k) plan with a generous company match

• Paid Parental Leave Program

• Company-paid short-term disability program

• Paid time off and holiday pay

• Company-sponsored events (friends and family welcome!)

• Continuous professional development opportunities

• A fun, positive, and high-energy work environment

Essential Functions and Responsibilities:

• Invoice alarm customers for completed installations and start recurring charges accurately and timely; disconnect any accounts that are being transferred
• Invoice down payments
• Identify and correct any customers who are set up wrong in the system along with any pending sales orders
• Process cash receipts daily by preparing checks, scanning checks, reconciling file, and sending to the bank, and posting in NAV
• Apply unapplied customer payments daily
• Deposit non-receivable payments weekly
• Set up and maintain autopay information in NAV
• Process ADS eBill payments daily and post in NAV
• Manage and accurately process 3rd party payers and web portal invoices
• Process credit card payments for customers calling in to make a payment
• Assist with researching and addressing customer issues
• Respond to ADS eBill questions and any other emails that come into the A/R inboxes
• Send invoices daily to our mailing processing provider
• Process disconnects and restarts
• Furnish W-9 forms and lien waivers as requested by customers
• Post credit memos, changes in service, and miscellaneous customer maintenance daily.
• Bill parts sales from the stockroom
• Balance lock shop cash and charge sales daily, bill any unbilled orders, and deposit cash to bank
• Reconcile daily sales to the G/L and prepare the weekly management report
• Prepare and email lock shop daily activity log weekly
• Correctly identify and record (if necessary) customer purchase orders
• Perform all activities involved in the monthly recurring billing process, including rate increase maintenance, printing, and mailing generic and breakdown invoices, and maintaining paper inventory
• Reconcile and file sales and use tax returns for IL, WI, IN, & CO
• Email customer statements and invoices as requested per customers
• Handle special customer billing requests
• Answer auditor requests for statements
• Reconcile down payments monthly
• Cross train with other accounting positions to fill in during vacations, etc.
• Help with scanning as time allows
• Responsible for all other duties as assigned by management
• Must be punctual and adhere to attendance standards
• Adhere to all company policies and procedures
• Other duties as assigned my management

Education/Experience:

• High School Diploma or equivalent is required.

• Bachelor’s degree in accounting or other related field is highly preferred.

• Minimum of 3-5 years in Accounts Receivable Clerk, Accounts Receivable Specialist, or other related roles is required

Knowledge/Skills/Abilities:

• Strong knowledge of accounting principles and practices.
• Problem-solving and analytical skills.
• Excellent organizational and time management skills.
• Strong attention to detail and accuracy.
• Proficiency in Microsoft Excel.
• Data entry skills.
• Mathematical skills.
• Excellent communication, interpersonal and customer service skills.
• Ability to multitask and manage multiple priorities in a fast-paced environment.
• Ability to work independently and as part of a team.

           

Licenses/Certifications:

• Must be able to obtain a Permanent Employee Registration Card from the State of Illinois Department of Financial and Professional Regulation.
• Valid driver’s license and maintain an insurable driving record.