Operations · Full-time · Denver, United States
Job Summary:
This is a great position for those who are experienced in the alarm, security, and/or low-voltage industries or for those who would like to start a career in the security/alarm/low-voltage industry. This is a field service position. The Service Technician is responsible for maintenance and repairs to CCTV, access control, burglar alarm systems, and other related equipment for ADS customers. The technician is expected to work independently and perform all work up to the ADS quality standards.
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Alarm Detection Systems is an EEO employer.
Company Benefits:
We believe in providing a generous, comprehensive benefits package that includes:
Education/Experience:
Essential Functions and Responsibilities:
Maintain, test, and repair residential and commercial burglar and fire alarm systems
Responsible for the diagnosis and service of control panels, door contacts, motion detectors, fire-initiating devices, fire notification devices, and all other equipment related to the customer’s account
Responsible to instruct the customer in the proper use of their system
Clearly document all service tickets
Maintain the ADS company vehicle, inventory, cell phone, and ADS tools
Communicate necessary information with the department manager, co-workers, and routers
Follow safe work practices to ensure a safe work environment for themselves, co-workers, and customers
Be prepared to work and drive in all types of weather conditions
Responsible for night calls on a rotating schedule. The rotation schedule will vary based on the number of techs in the department in the rotation at any given time
Responsible to read and follow all policies and procedures as outlined in the ADS Employee Handbook
Responsible for onsite duties as assigned
Must be punctual and adhere to attendance standards
Adhere to all company policies and procedures
Other duties as assigned by management
Knowledge/Skills/Abilities:
Burglar and Fire alarm equipment knowledge
Ability to read and understand schematics
Electronic troubleshooting using Digital and analog Volt/Ohm/Amp meter
Troubleshooting skills; AC/DC voltages, field wiring, control panel diagnostics
Basic computer skills, use of a laptop and Microsoft Office
Customer Service skills
Detail oriented with the ability to maintain accurate records Self-motivated and the ability to work independently
Licenses/Certifications:
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