William R. Wells, PMP, CSM

William Wells has a diverse work experience spanning over three decades. William has held various positions in different companies, showcasing their expertise in project management, technical leadership, and customer service.

Starting from most recent, in their role as Director of PMO and Service Delivery at Alchemy Global Networks since March 2019, William is responsible for managing all aspects of ongoing and new cybersecurity engineering implementations, including scoping, pricing, and resourcing for new quotes. William also identifies growth opportunities for existing customers and facilitates knowledge transfers between project teams.

Prior to this, William worked as a Program Manager Consultant for Cisco Systems at The Select Group from March 2017 to February 2019. Here, they served as the Lead Technical PM for a significant telecom replacement program for a large health system.

From January 2017 to March 2017, William worked as a Technical Project Manager Consultant for Daimler Trucks North America at Structure Networks, Inc. William'sresponsibilities included planning, designing, and implementing a new corporate network infrastructure across multiple facilities.

At eLoyalty, a TeleTech Company, William served as the Principal Technical Project Manager from July 2012 to November 2016. William supervised teams of architects and engineers in implementing large-scale IT projects, and effectively communicated with clients and stakeholders. William also utilized their expertise as a Certified ScrumMaster to lead status meetings and promote project transparency.

Before that, William worked as a Senior Project Manager at Internetwork Engineering from March 2011 to July 2012. In this role, they oversaw the delivery of technology solutions, assessed existing infrastructures, and led IT upgrade and migration projects.

From December 2009 to March 2011, William worked as a Systems Engineer for Cisco Systems at K&J Consulting Services, Inc., where they focused on maintaining, installing, configuring, and standardizing hardware for data centers.

In 2009, William served as a Senior Consultant/Project Manager at LAN/WAN Professional, where they designed and configured complex network environments and managed project objectives and timelines.

During the same year, they also volunteered as the Director of Hope Job Seekers at Hope Community Church RDU, where they provided support and direction to individuals struggling with unemployment.

From 1991 to 2008, William held various roles at Electronic Data Systems, including Technical Delivery Leader, IT Program Manager, Project Manager, and Infrastructure Specialist/Technical Team Lead. In these positions, they led projects, managed teams, and improved employee performance.

Before that, from 1988 to 1991, William worked as a Network Engineer/Customer Support Specialist at Financial Management Services, where they provided customer support, diagnosed and repaired hardware, and installed and supported LANs and small business accounting systems.

Overall, William Wells has had a successful career spanning multiple industries, consistently showcasing their skills in project management, technical leadership, and customer support.

William Wells, PMP, CSM holds a Bachelor's Degree in Mathematics from Michigan State University. William has obtained multiple certifications throughout their career, including the PMP certification from the Project Management Institute in 2009 and the Certified ScrumMaster certification from Scrum Alliance in 2015. Additionally, they have obtained various IT certifications, such as the CCIE Written, Certified Cisco Network Associate (CCNA), Cisco Certified Design Associate (CCDA), and Cisco Certified Entry Networking Technician (CCENT) certifications from Cisco in 2009. William has also completed additional training courses, including "Scrum: The Basics" and "Becoming a Triple-Threat Project Manager" from LinkedIn in 2019 and 2016 respectively, as well as "Microsoft® Project 2013 Essential Training" from LinkedIn in 2016. In 2005, they obtained the ITIL Foundations certification from APMG International.