Karen O'Rahilly, MBA, is a seasoned Senior Program Manager at Alcor Solutions, Inc., with a strong background in implementing ServiceNow capabilities and optimizing project management methodologies. With experience leading teams as a Senior Manager in Enterprise Service Management and Service Integration and Management, Karen excels in improving customer relationships and driving transformational business change. Previous roles include ServiceNow Product Manager at Blue Cross Blue Shield of Hawaii and Business & Technology Adjunct Instructor, showcasing expertise in IT service management, contract oversight, and curriculum development. Karen holds two MBA degrees in Project Management and Organizational Development, as well as a BFA in Visual Communications.
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