Rita di Carlo

Rita Di Carlo is an accomplished professional with extensive experience in operations development and customer service within the automotive industry. Currently serving as Operations Development Lab & Telematics Senior Expert at ALD Automotive Italia since October 2019, Rita focuses on enhancing process efficiency and coordinating telematics-related activities. Prior roles at ALD Automotive include Contract Closing & Fleet Administration Supervisor and Customer Care & Training Supervisor, where Rita excelled in contract management, team leadership, and client support. Rita's career began at Overlease Srl and includes positions at Europcar, Jaguar Land Rover, G&O Srl, and LUISS, showcasing a diverse skill set in customer service, sales support, and marketing. Educated at Tor Vergata School of Business Administration with an EMBA, and holding a degree in Economics from Università degli Studi dell’Aquila, Rita combines strong academic qualifications with practical experience.