Gavin Bentley

Group Customer Support Director at Aldermore Bank

Gavin Bentley has an extensive work experience spanning over several companies. Gavin most recently worked at Aldermore Bank as the Group Customer Support Director and prior to that, they were the Group Head of Collections at the same company. Before joining Aldermore Bank, Bentley served as the Operations Director at an online bank start-up called UMoney. Prior to that, they held various positions at Fiserv, including Vice President - Operations Excellence and Client Services (EMEA), Vice President - Operations (EMEA), and Collections Director. Bentley also worked as the Operations Director at Grove Capital Management and as the Global Head of Collections at Wonga. Gavin was the General Manager - Financial Services Operations and Collections Director at Vertex Data Science. Bentley began their career at Legal & General, where they held various senior operations roles. Overall, they have a diverse background in financial services and operations.

Gavin Bentley holds an MBA in Business Administration from The Open University. Gavin also has a Lean 6 Sigma Green Belt certification. Additionally, they are a qualified Prince II Practitioner, having completed training from Prince2. Gavin has a Diploma in Collections from the Credit Services Association and a Diploma in Performance Management and Change from The Open University. Gavin has a BA (Hons) in Accountancy from Southampton.

Links

Previous companies

Fiserv logo

Timeline

  • Group Customer Support Director

    October, 2022 - present

  • Group Head Of Collections

    June, 2022

View in org chart