Rob Linfoot

Rob Linfoot has extensive experience in the banking sector, currently serving as the Head of Business Transformation at Aldermore Bank since January 2018. Key achievements at Aldermore include establishing a Scrum Team that significantly enhanced digital adoption and business growth, as well as operationalizing Government lending schemes that supported hundreds of UK SMEs. Rob has received multiple awards for excellence in customer journey, collaboration, and the effective use of customer feedback. Previous roles include Business Resilience and Service Recovery Specialist at RBS, where Rob was accountable for the adherence to Business Resilience policies, along with management positions that involved training and operationalizing multifunctional teams. Educational qualifications include various project management and banking certifications, complemented by a strong foundational education.