Albert Novak

Novak brings more than 30 years of business-to-business expertise to ALE, including senior leadership roles at ServiceMaster Restore, one of the largest franchised disaster restoration companies in the United States, and Response Team 1, a national leader in emergency response, property reconstruction and renovation.

Novak joins ALE as it accelerates the use of technology to improve overall customer experience. Recently ALE launched MyALE HOME App, the industry’s first app designed specifically for the displaced homeowner and will soon be launching integrated solutions with carriers and major claims processing platforms. The MyALE Home App allows policyholders to manage all aspects of their temporary housing stay on any mobile device, including electronically transmitting living expense receipts to their adjusters to improve the overall experience.